ICS03.080.99 CCSA10 T/CATIS030—2025 跨境电商平台企业及关联服务商 经营规范 CodeofPracticeforCross-borderE-commercePlatformEnterprisesand AffiliatedServiceProviders 中国服务贸易协会发布团体标准 2025-07-01发布 2026-01-01实施 全国团体标准信息平台 全国团体标准信息平台 目次 1范围.................................................................................................................................................1 2规范性引用文件............................................................................................................................1 3术语和定义....................................................................................................................................1 3.1跨境电子商务Cross-bordere-commerce.................................................................1 3.2跨境电商平台Cross-bordere-commerceplatform...................................................1 3.3跨境电商平台经营者Cross-bordere-commerceplatformoperator........................2 3.4跨境电商出口经营者Cross-bordere-commerceexporters......................................2 3.5跨境电商进口经营者Cross-bordere-commerceimporters.....................................2 3.6跨境电商物流服务商Cross-bordere-commercelogisticsserviceprovider............2 3.7跨境电商金融服务商Cross-bordere-commercefinancialserviceprovider............2 3.8跨境电商云计算服务商Cross-bordere-commercecloudcomputingservice provider..............................................................................................................................2 3.9跨境电商营销服务商Cross-bordere-commercemarketingserviceprovider.........2 3.10跨境电商法律服务商Cross-bordere-commercelegalserviceprovider................3 3.11跨境电商技术服务商Cross-bordere-commercetechnologyserviceprovider......3 3.12跨境电商报关服务商Cross-bordere-commercecustomsbroker..........................3 3.13跨境电商代运营商Cross-bordere-commerceagency...........................................3 3.14跨境支付Cross-borderpayment.............................................................................3 3.15知识产权Intellectualpropertyrights......................................................................3 3.16跨境电商独立站Cross-bordere-commercewebsite..............................................3 3.17跨境电商海外仓Cross-bordere-commerceoverseaswarehouse...........................4 3.18电子运单Electronicwaybill....................................................................................4 3.19绿色仓储Greenwarehousing..................................................................................4 3.20绿色包装Greenpackaging......................................................................................4 4跨境电商平台经营者经营规范....................................................................................................4 全国团体标准信息平台 4.1平台经营者资质及许可.............................................................................................4 4.2第三方平台的合规经营能力要求.............................................................................5 4.3独立站的差异化运营能力要求.................................................................................7 4.4平台运营管理规范.....................................................................................................7 4.5通关环节.....................................................................................................................8 4.6平台物流与仓储.........................................................................................................9 4.7平台支付结算...........................................................................................................10 4.8平台售后维护...........................................................................................................11 4.9平台争议处理...........................................................................................................11 4.10平台安全维护.........................................................................................................13 4.11数据隐私保护.........................................................................................................13 4.12信用评价与管理.....................................................................................................14 5跨境电商出口经营者经营规范.........