ICS3524099 C3491T/GXDSL 团体标准 T/GXDSL017—2025 服务机器人多模态交互与情感识别标准 StandardsforMultimodalInteractionandEmotionRecognitionofServiceRobots 2025-3-25发布 2025-3-27实施 广西电子商务企业联合会发布 全国团体标准信息平台 T/GXDSL017—2025 I目  次 前  言.............................................................................III 一、范围...............................................................................1 二、规范性引用文件.....................................................................1 三、术语和定义.........................................................................1 1.服务机器人........................................................................1 2.多模态交互........................................................................2 3.情感识别..........................................................................2 4.情感识别准确率....................................................................2 四、技术要求...........................................................................2 1.多模态交互技术要求................................................................2 (1)语音交互.......................................................................2 (2)视觉交互.......................................................................3 (3)触觉交互.......................................................................3 2.情感识别技术要求..................................................................3 (1)情感识别准确率.................................................................3 (2)情感识别响应时间...............................................................4 (3)情感识别范围...................................................................4 3.数据安全与隐私保护................................................................4 五、测试方法...........................................................................4 1.测试环境..........................................................................4 2.多模态交互测试....................................................................5 (1)语音交互测试...................................................................5 (2)视觉交互测试...................................................................5 (3)触觉交互测试...................................................................5 3.情感识别测试......................................................................6 (1)语音情感识别测试...............................................................6 (2)表情情感识别测试...............................................................6 (3)动作情感识别测试...............................................................6 4.数据安全与隐私保护测试............................................................6 六、应用场景...........................................................................7 1.家庭服务..........................................................................7 2.商业服务..........................................................................7 3.医疗服务..........................................................................7 全国团体标准信息平台 T/GXDSL017—2025 II七、数据安全与隐私保护.................................................................7 1.数据加密..........................................................................8 2.隐私保护..........................................................................8 3.数据存储..........................................................................8 4.网络安全..........................................................................8 八、测试与评估.........................................................................9 1.测试环境..........................................................................9 2.测试方法..........................................................................9 3.评估指标..........................................................................9 4.测试步骤.........................................................................10 九、应用场景..........................................................................10 1.家庭服务.........................................................................10 2.商业服务.........................................................................10 3.医疗服务...................................................................