ICS27.160 CCSF12 T/GSEA 广东省太阳能协会团体标准 T/GSEA002—2024 替代T/GSEA001—2021 户用分布式光伏发电项目服务规范 ServiceSpecificationforResidentialDistributedPhotovoltaic(PV)Power GenerationProject 2024-12-30发布 2024-12-31实施 广东省太阳能协会 发布 全国团体标准信息平台 全国团体标准信息平台 T/GSEA002—2024 I目  次 前  言............................................................................III 1范围................................................................................1 2规范性引用文件......................................................................1 3术语和定义..........................................................................1 3.1光伏发电系统....................................................................1 3.2户用分布式光伏发电..............................................................1 3.3自然人户用分布式光伏............................................................1 3.4非自然人户用分布式光伏..........................................................1 3.5户用分布式光伏发电项目服务......................................................1 3.6项目业主........................................................................1 3.7场地业主........................................................................1 3.8服务企业........................................................................2 4基本要求............................................................................2 4.1服务基本要求....................................................................2 4.2资质要求........................................................................2 4.3人员要求........................................................................2 4.4企业场所要求....................................................................2 5商务服务............................................................................2 5.1业务咨询........................................................................2 5.2勘察评估........................................................................3 5.3合同和付款......................................................................3 5.4手续办理........................................................................4 5.5结算与项目移交..................................................................4 6安装服务............................................................................4 6.1项目设计........................................................................4 6.2设备和原材料采购与进场..........................................................5 6.3施工安装........................................................................5 6.4明确标识........................................................................6 6.5自检与调试......................................................................6 6.6项目验收........................................................................6 7运维服务............................................................................6 7.1签订合同........................................................................6 7.2响应速度承诺保障................................................................7 7.3电量监控和主动运维:.............................................................7 7.4质量保障........................................................................7 全国团体标准信息平台 T/GSEA002—2024 II7.5安全保障........................................................................7 7.6拆除回收........................................................................7 8服务评价与改进......................................................................8 8.1服务评价........................................................................8 8.2服务质量反馈与公开..............................................................8 8.3投诉与争议处理..................................................................8 附录A（规范性）服务评价反馈表....................................................9 附录B（规范性）自然人户用分布式光伏发电项目项目业主验收单.......................10 附录C（规范性）非自然人户用分布式光伏发电项目场地业主验收单.....................12 附录D（资料性）服务流程图示范文本...............................................13 附录E（资料性）光伏发电系统发电量测算方法.......................................14 附录F（资料性）安装方案示范文本（自然人户用分布式光伏项目）.....................15 附录G（资料性）安装方案示范文本（非自然人户用分布式光伏项目）...................16 附录H（资料性）户用光伏发电项目销售安装服务合同示范文本.....