DRAFT INTERNATIONAL STANDARD ISO/DIS 37151 ISO/TC 268/SC 1 Secretariat: JISC Voting begins on: Voting terminates on: 2023-11-13 2024-02-05 Smart community infrastructures Principles and requirements for performance metrics Infrastructures communautaires intelligentes - Principes et exigences pour la metrique des performances ICS: 13.020.20 THIS DOCUMENT IS A DRAFT CIRCULATED FOR COMMENT AND APPROVAL. IS THEREFORE SUBJECT TO CHANGE AND MAY This document is circulated as received from the committee secretariat. NOT BE REFERRED TO AS ANINTERNATIONAL STANDARD UNTILPUBLISHED AS SUCH. IN ADDITION TO THEIR EVALUATION AS BEING ACCEPTABLE FOR INDUSTRIAL, TECHNOLOGICAL, COMMERCIAL AND PURPOSES, DRAFT INTERNATIONAL USER STANDARDS MAY ON OCCASION HAVE TO BE CONSIDERED IN THE LIGHT OF THEIR POTENTIAL BECOME STANDARDS TO TO WHICH REFERENCE MADE Reference number MAY BE IN NATIONAL REGULATIONS. IS0/DIS 37151:2023(E) RECIPIENTS OF THIS DRAFT ARE INVITED TO SUBMIT, WITHTHEIR COMMENTS, NOTIFICATION OF ANY RELEVANT PATENT RIGHTS OF WHICH THEY ARE AWARE AND TO @ IS0 2023 PROVIDE SUPPORTING DOCUMENTATION. IS0/DIS37151:2023(E) COPYRIGHT PROTECTED DOCUMENT @IS02023 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either IsO at the address below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +41 22 749 01 11 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0 2023 - All rights reserved IS0/DIS 37151:2023(E) Contents Page Foreword. ..iv Introduction. ..V 1 Scope. .1 2 Normative references .2 3 Terms and definitions. .2 4 .4 Overview 4.1 Outline 4 Possible uses 4.2 .4 4.2.1 General 4 4.2.2 Support tool for community managers .5 4.2.3 Facilitation tool .5 5 .6 Principles 5.1 General .6 5.2 Ideal properties to be achieved .6 5.3 Relating community issues onto community infrastructure performances .7 5.4 .7 Possiblestakeholderstobeconsidered Requirements for common approach to identify metrics .8 6 6.1 General requirements. .8 6.2 Requirements for understanding the perspectives of key stakeholders for community infrastructures 10 10 6.2.1 General 6.2.2 Residents perspective. 10 6.2.3 Community managers perspective 10 6.2.4 Environmental perspective 10 6.3 Requirements for identifying the category of needs 11 6.3.1 11 General 6.3.2 The category of needs from the residents perspective 11 6.3.3 The categories of needs from the community managers perspective 11 The categories of needs from the environmental perspective 6.3.4 11 6.4 Guidance for translating the categories of needs into performance characteristics 12 12 6.4.1 General 6.4.2 Performance characteristics from the residents perspective. 12 6.4.3 Performance characteristics from the community managers perspective .13 Performance characteristics from the environmental perspective. 6.4.4 14 6.5 15 Requirementsforidentifyingindicators. Annex A (informative) Examples of applicability of the step-wise approach in Clause 6 to existing key performance indicators for particular types of community infrastructures. 16 Example of relating community issues onto community Annex B (informative) infrastructure performances 48 Bibliography. .52 iii @ IS0 2023 - All rights reserved