ISO/IEC INTERNATIONAL STANDARD 29155-3 Firstedition 2015-11-15 Systems and software engineering Information technology project performance benchmarking framework - Part 3: Guidance for reporting Ingénierie des systemes et du logiciel - Cadre de conduite de tests de performance de projet de technologies de I'information Partie 3: Directives de rapport Reference number ISO/IEC 29155-3:2015(E) IEC . International Organization for Standardization STANDARDIZATION C15956617 @IS0/IEC2015 ed without license from IHS IS0/IEC 29155-3:2015(E) COPYRIGHTPROTECTEDDOCUMENT IS0/IEC 2015, Published in Switzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISO copyrightoffice Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 [email protected] www.iso.org PrganizationforStandardization ensee-ZHEJIANG INSTOFSTANDJS/AIFEC15-All rightsreserved Not for Resale, 2016/3/29 06:06:13 etworking permitted without license from IHS IS0/IEC 29155-3:2015(E) Contents Page Foreword ..iv Introduction. ..V 1 Scope. .1 2 Normative references 3 Terms and definitions ..2 4 Abbreviated terms ..2 5 Roles of reports in the IT project performance benchmarking framework .2 5.1 General quality requirements for the benchmarking reports .2 5.2 Identification of reports within benchmarking framework. .3 5.2.1 Benchmarking outcomes and types of reports 3 5.2.2 Reporting related benchmarking activities. .3 5.3 Relationships between benchmarking activities and reports. .4 6 General requirements and guidance for reporting process .5 6.1 .5 Planning phase. 6.2 Executing phase 6 6.3 Supporting phase .6 6.3.1 Support for reports and deliverables 6 6.3.2 Support for benchmarking experience base 6 7 Requirements and guidance for contents of reports within benchmarking framework... ..6 7.1 General requirements for reports 6 7.1.1 Requirements for structure and wording .6 7.1.2 Requirements for administrative information of reports .7 7.2 Activity-specific requirements and guidance for reports .1 7.2.1 Reports of"Conduct benchmarking" activity .7 7.2.2 Reports of “Maintain repository" activity .8 7.2.3 Reports of “Issue benchmarks" activity. Annex A (informative)Framework model of IT project performance benchmarking in Iso/ IEC29155-1 .10 Bibliography .14 iii thout license from IHS Not for Resale, 2016/3/29 06:06:13