论文标题
对语音助手的道德问题的系统评价
A Systematic Review of Ethical Concerns with Voice Assistants
论文作者
论文摘要
自Siri于2011年发布以来，越来越多的AI驱动的国内语音助手越来越多地整合到智能手机和电视等设备中。但是，随着他们的存在的扩大，围绕语音助手的使用而确定了一系列道德问题，例如拥有始终在聆听的设备以及这些设备被整合到房屋现有社会秩序中的方式的隐私含义。这为包括计算机科学，社会科学和心理学在内的各个领域创造了一个新兴的研究领域。本文通过对语音助手的117篇论文进行了系统的文献综述来盘点这项工作的基础和前沿。除了对九个特定关注领域的分析外，该评论还测量了文献中方法和参与者人口统计的分布。我们展示了与其他诸如可访问性之类的其他问题之类的关注程度，以及研究参与者如何从少数西方国家中得知研究参与者的程度更大。通过这样做，我们希望提供围绕这些问题的丰富挂毯的概述，并强调当前缺乏研究工作的领域。
Since Siri's release in 2011 there have been a growing number of AI-driven domestic voice assistants that are increasingly being integrated into devices such as smartphones and TVs. But as their presence has expanded, a range of ethical concerns has been identified around the use of voice assistants, such as the privacy implications of having devices that are always listening and the ways that these devices are integrated into the existing social order of the home. This has created a burgeoning area of research across a range of fields including computer science, social science, and psychology. This paper takes stock of the foundations and frontiers of this work through a systematic literature review of 117 papers on ethical concerns with voice assistants. In addition to analysis of nine specific areas of concern, the review measures the distribution of methods and participant demographics across the literature. We show how some concerns, such as privacy, are operationalized to a much greater extent than others like accessibility, and how study participants are overwhelmingly drawn from a small handful of Western nations. In so doing we hope to provide an outline of the rich tapestry of work around these concerns and highlight areas where current research efforts are lacking.
