论文标题
分析社会服务供应的本体论方法
An Ontological Approach to Analysing Social Service Provisioning
论文作者
论文摘要
本文介绍了在智能城市环境中评估和管理社会服务覆盖范围所需的本体论概念。在这里，我们专注于关键利益相关者的观点，即社会目的组织及其服务的客户。此处介绍的指南针本体论通过引入与关键维度相关的新概念来扩展共同的影响数据标准：WHO（利益相关者），什么（需要，需要满足，结果），如何（服务，事件）和贡献（跟踪资源）。该论文首先介绍了关键的利益相关者，服务，成果，事件，需求和需求满意度以及他们的定义。其次，提出了一部分能力问题，以说明主要利益相关者提出的问题的类型。第三，通过在基于指南针的知识图上进行SPARQL查询并分析其结果，可以评估扩展程序回答问题的能力。
This paper introduces ontological concepts required to evaluate and manage the coverage of social services in a Smart City context. Here, we focus on the perspective of key stakeholders, namely social purpose organizations and the clients they serve. The Compass ontology presented here extends the Common Impact Data Standard by introducing new concepts related to key dimensions: the who (Stakeholder), the what (Need, Need Satisfier, Outcome), the how (Service, Event), and the contributions (tracking resources). The paper first introduces key stakeholders, services, outcomes, events, needs and need satisfiers, along with their definitions. Second, a subset of competency questions are presented to illustrate the types of questions key stakeholders have posed. Third, the extension's ability to answer questions is evaluated by presenting SPARQL queries executed on a Compass-based knowledge graph and analysing their results.
