论文标题
工作中的工作及其对项目管理,弹性和创新的影响 - 软件公司的全球调查
Work-from-home and its implication for project management, resilience and innovation -- a global survey on software companies
论文作者
论文摘要
[上下文] Covid-19大流行对人们在包括软件业务在内的所有全球经济领域的工作和合作方式产生了破坏性的影响。尽管远程工作对软件工程师来说并不是什么新鲜事,但强迫工作中的工作情况都会带来个人,软件团队和软件公司的限制,限制和机会。由于用于工作的“新常态”可能基于家里的当前工作状态(WFH),因此了解发生了什么并从中学习,这很有用。 [目的]这项研究的目的是了解其WFH环境如何影响软件项目和软件公司的见解。我们也有兴趣了解软件初创公司和已建立公司之间的影响是否有所不同。 [方法]我们在2021年春季和夏季进行了全球规模的横断面调查。我们的结果基于对297个有效响应的定量和定性分析。 [结果]我们观察到了WFH对软件项目管理,弹性和创新的影响的混合感。在全球范围内观察到有关WFH,控制和协调机制和协作工具的某些模式。我们发现,团队,敏捷性和领导能力是在大流行期间实现韧性的三个最重要因素。尽管初创企业对WFH的影响并没有不同,但是在小型团队背景下工作的工程师与在大型团队背景下工作的工程师之间存在差异。 [结论]结果表明,在研究和改善未来软件行业的WFH实践和环境方面采用了应急方法。
[Context] The COVID-19 pandemic has had a disruptive impact on how people work and collaborate across all global economic sectors, including the software business. While remote working is not new for software engineers, forced Work-from-home situations to come with both constraints, limitations, and opportunities for individuals, software teams and software companies. As the "new normal" for working might be based on the current state of Work From Home (WFH), it is useful to understand what has happened and learn from that. [Objective] The goal of this study is to gain insights on how their WFH environment impacts software projects and software companies. We are also interested in understanding if the impact differs between software startups and established companies. [Method] We conducted a global-scale, cross-sectional survey during spring and summer 2021. Our results are based on quantitative and qualitative analysis of 297 valid responses. [Results] We observed a mixed perception of the impact of WFH on software project management, resilience, and innovation. Certain patterns on WFH, control and coordination mechanisms and collaborative tools are observed globally. We find that team, agility and leadership are the three most important factors for achieving resilience during the pandemic. Although startups do not perceive the impact of WFH differently, there is a difference between engineers who work in a small team context and those who work in a large team context. [Conclusion] The result suggests a contingency approach in studying and improving WFH practices and environment in the future software industry.