论文标题

旁观者的收敛行为:2016年慕尼黑射击Twitter危机沟通的分析

Convergence Behaviour of Bystanders: An Analysis of 2016 Munich Shooting Twitter Crisis Communication

论文作者

Bunker, Deborah, Mirbabaie, Milad, Stieglitz, Stefan

论文摘要

虽然融合行为原型可以解释积极汇聚并参与危机的个人的行为,但对在事件中汇聚并选择保持被动的个人却少知道。旁观者很重要,因为他们靠近事件及其作为“目击者”的功能。为了调查旁观者在危机通讯中的作用,我们分析了2016年慕尼黑射击活动中产生的Twitter通信。我们的发现表明,通过收集和共享事件接近事件发生的地方,我们的无情融合行为原型可能会影响一个被动和理性的“目击者”。

While convergence behaviour archetypes can explain behaviour of individuals who actively converge on and participate in crises, less is known about individuals who converge on an event and choose to remain passive i.e. "bystanders". Bystanders are important, because of their proximity to an event and their function as an "eye-witness". To investigate the role of bystanders in crisis communications we analysed Twitter communication generated from the 2016 Munich Shooting event. Our findings revealed the impassive convergence behaviour archetype could influence an event as a passive and rational "eye-witness", by gathering and sharing information close to where the event is occurring.

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